إنتقل إلى المحتوى الرئيسي

4.2 Review transactions

Transactions Tab

The Transactions tab is the wallet's ledger. Use it to reconcile a bill or to trace where a balance went.

  • Open المستأجر > محفظة الفواتير.
  • حدد Transactions.

Columns:

العمودالمحتويات
DateWhen the transaction was recorded.
Transaction IDThe platform's reference for the transaction. Quote this in any billing query.
TypeWhat the transaction was. See the table below.
AmountThe value. A positive amount is a credit to the wallet; a negative amount is usage or a charge.
Balance AfterThe wallet balance immediately after the transaction.
الحالةSuccess, Warning or Error. Check the status before you reconcile a line: a failed transaction can still appear in the ledger.

Transaction Type values:

TypeWhat it records
Top-up (Stripe)A credit added to the wallet through the Stripe payment route.
Voice UsageA charge for voice calling.
SMS الحملةA charge for an outbound SMS campaign run from the البث module.
MMS البثA charge for an outbound MMS broadcast.
Auto-reload FailAn automatic top-up that was attempted and did not complete. Investigate these: an unnoticed auto-reload failure is how a wallet runs dry.
Refund CreditA credit returned to the wallet.

Invoice - حدد Invoice on a transaction to open the platform's invoice view for it. Pagination - Rows per page on this tab offers 10, 25 and 50. It does not offer 100, unlike the المستخدمون list. Use the page controls to reach older entries.

To reconcile a period, filter by nothing and work down the Date column, checking that each Balance After follows from the previous one and the Amount in between. Raise any line that does not reconcile with support@ncsapp.com, quoting the Transaction ID.

Figure key, Transactions​

  • Transactions tab, selected.
  • Date column.
  • Transaction ID column.
  • **عمود النوع.
  • Amount column.
  • Balance After column.
  • الحالة column, showing Success, Warning or Error.
  • Invoice control on the row.
  • Rows per page selector, offering 10, 25 and 50.
  • Record count and page controls.