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2.8 Change a user's password

Change Password row action

Change Password Modal

The row action is labelled Change Password; the same action on the Edit User page is labelled Reset Password. Both open the Change Password modal.

  • Open Tenant > Users.
  • Select the key icon (Change Password) on the user's row.
  • In New Password, enter the new password. Select the eye icon to reveal the characters and confirm what you typed.
  • In Confirm Password, enter the same password again.
  • Select Update to apply it.

To close the modal without changing the password, select Cancel or the X at the top right of the modal.

Tell the user their new password through a channel other than the one you are administering, and have them change it at their next sign-in. Do not send passwords in the same email thread as a support request.

Figure key, Change Password modal​

  • Modal title, Change Password.
  • X close control, top right of the modal.
  • New Password field, with the eye icon.
  • Confirm Password field, with the eye icon.
  • Cancel button.
  • Update button.