INS 5.3 The Add agent control

The Agentes page displays a + Add agent control. It is present and appears enabled, and it did not respond when selected. No form opened, nothing navigated, and no error was returned. What to do instead. Two routes get an agent into Insights:

• Create the account in Insights Gestión de usuarios (see INS 7.2), which is the working user-creation route on this side of the platform.
• For voice enrolment, or if the agent must exist as an analytics subject rather than a login, contact support@ncsapp.com with the agent's name and email.

Do not keep selecting + Add agent. The lack of response is the behaviour of this release, not a problem with your session, your browser or your permissions.