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PBX 3.1 Review a group and set its details

PBX 3.1 Grupos Descripción general

  • Open Gestor PBX > Grupos.
  • Use Buscar to locate an existing group.
  • Seleccione a group in the left list to manage it.
  • If the list is empty, select Add New Group.

A selected group opens on three tabs: Descripción general, Members and Númeross & Extensions.

Descripción general holds two sections:

SectionContents
Group Information"Configure the basic settings and details for this group." Contains Group Nombre, placeholder Enter group name.
Features"Configure additional calling features and group capabilities." Contains Llamadaer ID Prepend.

Three controls sit at the bottom: Cancelar, Save Changes and Delete Group.

Llamadaer ID Prepend is how an agent knows why the phone is ringing. It adds a marker to the caller ID shown on the handset, so a call arriving through the Support group is visibly different from a direct call. Set it on every group whose members also take direct calls.

Figure key, PBX Grupos​

  • Ruta de navegación.
  • Left navigation, with Grupos selected.
  • Buscar field.
  • Group list, on the left.
  • Add New Group button.
  • Descripción general, Members and Númeross & Extensions tabs.
  • Group Nombre field.
  • Llamadaer ID Prepend field.
  • Cancelar, Save Changes and Delete Group buttons.