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3.1 Review and filter the agent list

Locataire > Agent IA holds your tenant's AI agents and the provider configurations that power them. The page has two parts: a list of the agents that exist, filtered by type, and a Paramètres tab holding the speech-to-text, text-to-speech and language model configurations.

AI Agent list

Controls above the table:

  • All, Voice Agents and Chat Agent, three filter tabs that restrict the list by agent type.
  • Paramètres, a fourth tab that opens the model configuration pages (see 3.3).
  • Rechercher agents, filters the list by text.
  • Add New Agent IA, opens the creation flow (see 3.2).

Tableau columns:

ColonneContenu
Agent nameThe name given to the agent when it was created.
ModelThe voice or language model the agent uses.
TypeThe agent's type, shown as Chatbot for a chat agent. See the note on naming below.
Mapping ServiceThe telephony mapping for the agent. A dash in this cell means the agent has no telephony mapping, so it is reachable through chat but not on a phone number or extension.
StatutWhether the agent is live. Active indicates a published, running agent.
ActionTwo row controls, Edit and Delete.

Row actions - Edit reopens the agent's configuration so you can change its identity, voice, knowledge base or routing. Delete removes the agent.

Pagination - Rows per page on this page defaults to 10. The Utilisateurs list defaults to 25, so expect a shorter page here than on Locataire > Utilisateurs.

Two names for the chat type - The filter tab and the creation modal both call it Chat Agent. The **Colonne Type in the table calls the same thing as Chatbot. They are the same agent type.

Agent typeFiltrer tab and creation cardType column
VoiceVoice AgentsVoice
ChatChat AgentChatbot

Figure key, Agent IA list​

  • Fil d'Ariane.
  • Left navigation, with Agent IA selected.
  • All filter tab.
  • Voice Agents filter tab.
  • Chat Agent filter tab.
  • Paramètres tab.
  • Rechercher agents field.
  • Add New Agent IA button.
  • Agent name column.
  • Model column.
  • **Colonne Type.
  • Mapping Service column.
  • Statut column.
  • **Colonne Action, with the row Edit and Delete controls.
  • Rows per page selector and page controls.