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2.11 Edit a user, Mapping Service tab

Edit Utilisateur Mapping Service Tab

PBX Account Unlocked

The Mapping Service tab connects the user to telephony. Until it is completed and PBX and voice access is unlocked, the user can sign in to the portal but cannot make or receive calls.

Champs:

ChampWhat to enter
SIP Utilisateur NomThe SIP identifier that maps this user to telephony services. This is the value that appears in the Mapping Service column of the Utilisateurs list, and it is the user's extension.
SIP PinThe SIP PIN for the user. Sélectionnez the eye icon to reveal the characters and confirm what you typed.

Reset Pin sits beside the SIP Pin field and generates a new PIN for the user. Unlocking PBX and voice access. When telephony is locked for a user, the tab shows this warning: "PBX/VOICE Access is currently locked. Cliquez sur 'Unlock' to activate services for this user." Unlock sits inline beside the SIP Pin field, on the same row, well below the page header. It is not one of the five quick actions at the top right.

  • Open the user record and select the Mapping Service tab.
  • Saisissez le SIP Utilisateur Nom for this user.
  • Saisissez le SIP Pin.
  • Sélectionnez Unlock beside the SIP Pin field.
  • Sélectionnez Save Changes.

On a successful unlock a green notification appears at the top right reading "PBX/VOICE account unlocked successfully." Sélectionnez the X on the notification to dismiss it, or leave it and it clears itself after a few seconds. The locked warning no longer appears, and the user's SIP credentials can be used to reach telephony services.

Saving - Sélectionnez Save Changes to apply the mapping, or Annuler to leave without applying it.

Figure key, Edit Utilisateur, Mapping Service tab​

  • Retour arrow (<), top left.
  • Aperçu tab.
  • Mapping Service tab, selected.
  • Quick actions at the top right: Resend Mail, Reset Mot de passe, Annuler, Disable, Delete Utilisateur.
  • Locked-state warning, "PBX/VOICE Access is currently locked. Cliquez sur 'Unlock' to activate services for this user."
  • SIP Utilisateur Nom field.
  • SIP Pin field, with the eye icon that reveals the characters.
  • Unlock control, inline beside the SIP Pin field.
  • Reset Pin control.
  • Annuler button.
  • **Bouton Enregistrer les modifications.
  • Success notification, top right, "PBX/VOICE account unlocked successfully."