SUP 3.2 Create a disposition

Create Disposition opens a dialogue with the same title.

1. Open Superviseur > Appel Disposition.
2. Sélectionnez Create Disposition.
3. Saisissez le Disposition Nom, placeholder Enter name.
4. Saisissez le Description, placeholder Brief description of this disposition.
5. Set the Type. The field is marked mandatory with an asterisk, Type *, and shows Custom.
6. Sélectionnez Assign to Fichiers d'attente, placeholder Sélectionnez Fichiers d'attente, and choose the queues this disposition applies to.
7. If the outcome must reach an external system, complete Integration Paramètres:
8. Saisissez le Webhook URL, placeholder https://api.example.com/webhooks/disposition. Its own helper text states: "POST request will be sent to this URL when disposition is applied".
9. Build the payload in JSON Builder.
10. Use Add variables to insert supported values rather than typing them.
11. Set Auth Type and the Auth details. The auth fields carry the placeholder e.g., https://api.example.com/v1/auth/token.
12. Set Retry, default 2 min, and Time out, default 5 min.
13. Sélectionnez Save, or Annuler.

Figure key, Create Disposition form

1. Titre du formulaire.
2. Disposition Nom field.
3. **Champ Description.
4. Type selector.
5. Assign to Fichiers d'attente selector.
6. Webhook URL field.
7. JSON Builder area.
8. Add variables control.
9. Authentication controls.
10. Retry control.
11. Time out control.
12. Annuler button.
13. **Bouton Enregistrer.